Frequently asked questions
How much is the delivery cost? expand_more
On top of the cost of the goods you are purchasing, we charge 10,000 shillings as a flat delivery fee. This will be included in your total bill.
What payment methods do you accept? expand_more
You may pay cash on delivery, a bank transfer or MTN or Airtel mobile money.
Do you deliver to my Area? expand_more
We deliver in the greater Kampala area including areas of Wakiso, Mukono and Mpigi.
Can I change the order I placed? expand_more
You can change your order up until you are notified that the delivery person has set off.
My order is missing an Item? expand_more
Much as this is a rarity, please contact us on . We will deliver the item promptly at no extra cost.
How about returns? expand_more
Please refer to our return policy here.
Which language do the delivery people speak? expand_more
English, Luganda and other local languages depending on the delivery person.
Will you call for location information? expand_more
Yes. Luckily when we deliver once, we endeavour to record that location so repeat customers need not worry about excessive calls for directions.